Hello my account number is 106206469. The question is why my billing is RM 186.40. I just registered with P1 Wimax on 10 PM on 10 July 2011. And activated my account on 11 July 2011 via 0001 AM. As on my plans i only should have to pay RM 109 for the 1st 3 month then RM 129 for the next month, but on the 1st bill it stated my monthly charges is RM 206.40. And the other one is why my billing is not based on prorated calculation? Based on your sale Representative statement that my current bill will be counted after 7 working day from registration ( trial day) thus it mean my account should be counted on 18 July 2011. ( 14 day / 31 day x RM 109 = RM49.22 Only !!!! Here an example of my bills screenshots as a proof to my statement.
Gosh !!! Another Hidden Monthy Fee!!!!
"WiMAX MAC Address: 001FFB180F15
Broadband Services
Personal Supreme 30 (5M) Add-On (Modem Rental, C1, ONE 129)
Monthly Subscription Fee [Prorated] (10/07/2011 to 28/07/2011) 18.00
Personal Supreme 30 (5M) Add-On (Modem Rental, C1, ONE 129)
Monthly Subscription Fee (28/07/2011 to 28/08/2011) 30.00
WiMAX MAC Address: 001FFB2A698A
Broadband Services
Home 99 (Modem Rental)
Monthly Subscription Fee [Prorated] (10/07/2011 to 28/07/2011) 59.40
Home 99 (Modem Rental)
Monthly Subscription Fee (28/07/2011 to 28/08/2011) 99.00
Total Monthly Charges 206.40"
Why im being charged RM 206.40 while in your pamphlets and your officials site showing Monthly Fee only RM129 ( normal rate b4 discount )
Pls give a good explanation...if feel im being given false leading information and feel being cheated rite now.. pls gimme a good explanation b4 this cased being reported to e-tribunal.
Thanks.
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